Included on 5-disc box set Personal and Political: The Films of Natalia Almada.
Users begins with a mother’s question–will my children love the perfect machines more than they love me, their imperfect mother? She pushes the button and a smart crib lulls her crying baby to sleep, flawlessly every time. This question guides her inquiry into the intimate relationship we have with technology that is increasingly driving all aspects of our society. We explore the unintended and often dehumanizing consequences of our society's embedded belief that technological progress will lead to the betterment of humanity. Is technological progress inevitable? Are we all increasingly isolated? Do we really have agency to direct its course? Is technology an expression of our humanity or is technology destroying our humanity? The film will be a critical and intimate meditation on these questions.
Users traverses places ranging from the largest indoor vertical farm in the world to the perfect artificial wave, from an IVF embryo lab to a fiber optic cable landing. Invisible infrastructure that we all rely on is made visible. Our reliance on machines and our alienation from each other is palatable. Urgent global issues like climate change and privacy are explored from the intimate perspective of a mother thinking, worrying and loving her children.
“Truly moving and mind-blowing.” —Rolling Stone
“A dazzling documentary about the menacing nature of modern times and the fundamental beauty of cutting-edge progress.” —Indiewire
“Bracing, poetic, painterly...USERS looks and sounds stunning.” —The Hollywood Reporter
“The film’s triumph is keeping us on our toes by sending us into an ether where fear and wonder live hand in hand.” —Slant Magazine
“Remarkable... USERS shows us our possible, terrifying future.” —The Stranger
Documentary Director Award, Sundance Film Festival 2021
Copenhagen International Documentary Film Festival 2021
Hot Docs Canadian International Documentary Festival 2021
True/False Film Festival 2021
Visions du Réel 2021
BFI London Film Festival 2021